FREQUENTLY ASKED QUESTIONS

Have a question?  Want to learn more about our store and policies?  We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers.  If you can’t find what you’re looking for, please contact us.

Can I contact you to create a design idea of my own?

MineByDesign will be happy to assist you in creating your own design. 

If you have a vision you want to bring to life, or something in mind

you don't see among our designs, we are happy to work with you. 

Simply e-mail us at minebydesignhelp@gmail.com

or call 330-992-9953   (330-9-ZAZZLE)

Can I order directly from MineByDesign?

When you order, you are making your purchase through Zazzle.  Zazzle produces your order by printing our design on their products.  Zazzle will also handle the entire customer experience from ordering to payment to shipping, as well as any questions you may have throughout the process.  

MineByDesign is an independent designer, what Zazzle calls a 'Creator' on their platform. 

Our designs are available on thousands of Zazzle products, from invitations to home décor. 

We are always available to answer any questions about the designs, or to assist with anything you want to customize.  The orders themselves are always processed through Zazzle.

What payment methods do you accept?

Zazzle accepts most major credit cards as well as PayPal and gift cards.

 Details can be found at help.zazzle.com.